The driving force behind inQuisit is Director Sally Williams. She formed the company in 2015 after many years as a health services researcher, adjudicator and review manager.

Sally has extensive expertise in best practice for professional regulation, complaints management, healthcare governance and quality improvement.

Research and reports
Sally has worked for regulators, think tanks and NHS organisations. She has authored and co-authored a range of published reports. She undertakes literature reviews, facilitates stakeholder events, designs surveys, leads site visits and focus groups, and conducts qualitative interviews.

Health service reviews
Sally has conducted more than 50 reviews of surgical, physician and paediatric services on behalf of the Royal College of Surgeons of England, the Royal College of Physicians, the British Orthopaedic Association, the Royal College of Paediatrics and Child Health, and what used to be known as the National Clinical Assessment Service. Sally served as review manager for many of these reviews, which share in common a drive to improve the quality of patient care through supporting healthcare practitioners, managers and other NHS staff to embed national guidelines and professional standards.

Breadth of experience
Sally was Principal Adjudicator for ISCAS (Independent Healthcare Sector Complaints Adjudication Service) for seven years. She is an Education Associate with the General Medical Council (GMC). She has national board experience and also of NHS commissioning (with Cambridgeshire and Peterborough PCT and then its Clinical Commissioning Group).

Editorial standards
Originally, Sally’s background was in consumer health research and advocacy: she worked as Principal Health Policy Researcher at Which?. Her experience in publishing means inQuisit can offer a publication-ready report to high editorial and design standards.

Sally has an MA in Health and Community Care from Durham University.

inQuisit Associates

inQuisit Ltd has a wide network and draws together bespoke teams according to the needs of each project. Sally brings together senior, highly experienced teams, to undertake specific research components. This has included using specialist market researchers and qualitative researchers to extend the reach of research projects; leading a team of clinical fellows to survey surgical trainees; and working alongside a veterinary surgeon to conduct a specialist literature review.

Editor Charlotte Gann has a long history of collaborating with Sally on reports. Charlotte worked first with Sally at Which? where they teamed up over a number of hard-hitting health research projects. More recently, she has overseen inQuisit content, including the inQuisitor.

Lesley Jennings, a designer with extensive experience of creative communication and branding across many different market sectors, worked with Sally on A Question of Balance – the Extended Surgical Team for the Royal College of Surgeons, and designed the inQuisit website.


I have worked with Sally for nearly 10 years, undertaking a variety of wide ranging projects. She produces high quality outputs on time and to budget and is a pleasure to work with when doing so

Ralph Tomlinson
Director of Quality Improvement, Royal College of Surgeons of England

Sally has the expertise and ability to take multiple sources of knowledge and information, which together with complex ideas in national and local health and care policy, she then translates with great clarity to create compelling and engaging reports that will have value for organisations in transition for several years to come

Virginia Morley
Director of Commissioning Development, Greenwich and Bexley CCGs

Sally is an expert health analyst, report writer and lay person for health reviews. She is totally reliable and combines this with an ability to challenge appropriately and manage difficult situations.

Dr Peter Belfield
Medical Director of Invited Service Reviews, Royal College of Physicians

Sally made a significant contribution to the evolution of the adjudication service… She demonstrated a patient-focused approach and impartiality in her decision-making.

Sally Taber
ISCAS Director

I would like to thank the research team who undertook this work, especially Sally Williams for her drive and expertise…

Ian Eardley
Vice President, The Royal College of Surgeons of England